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Refund Policy

Last Updated On 01.12.2024 at 11:33:15

By accepting our product/service proposal our customers are agree to follow the terms of this return policy. By submitting his/her consent to IEPL, buyer/customer will be treated as having given his/her permission for processing the same in a manner provided in this return policy

Products Purchased From IEPL May Be Refunded Only If Cancelled Within The Refund Period Specified Below In This Policy. Some Products Have Different Policies Or Requirements For A Refund Associated With Them, Including Some Products That Are Not Eligible For A Refund Under Any Circumstance. Please See Below For Refund Terms Applicable To Such Products.

“Date Of The Transaction”, For The Purpose Of This Refund Policy, Means The Date Of Purchase Of Any Product Or Service, Which Includes The Date Any Renewal Is Processed By IEPL In Accordance With The Terms And Conditions Of The Applicable Product Or Service Agreement.

"Refund Period", You May Cancel A Product At Any Time, But A Refund Will Only Be Issued If You Request A Refund With IEPL’s Customer Service Within The Refund Time Frame Specified For The Applicable Product, If Available At All.

No Refund After Account Closure. If Eligible For A Refund, It Is Necessary For You To Request A Refund Prior To Account Closure. You May Elect To Close Your Account With Us At Any Time, But Upon Account Closure You Will No Longer Be Eligible For A Refund As Otherwise Permitted Under This Refund Policy

Non-Indian Customers: Any And All Products Or Services Sold By Iepl May Be Refunded Only If Cancelled Within Seven (7) Days From The Date Of The Transaction. However, We Are Entitled To Charge A Reasonable Amount For The Services That We Have Already Provided To You As At The Date Of Cancellation. Therefore, A Full, Or Any, Refund May Not Be Due. Please Note This Does Not Affect The "Products With Special Refund Terms", Where Full Refunds May Be Given, As Applicable

Once the refund request is approved the refunded amount will be processed and credited within 30 days to the original mode of payment. the service use to start from INR 500.00 or above.